Is Performance Improvement a Destination or a Journey

IS PERFORMANCE IMPROVEMENT A DESTINATION OR A JOURNEY Introduction All operations, no matter how well managed, be receptive of improvement. (Slack, Chambers, Johnston, Betts, 2009 p 423) Continual performance improvement has always been demand in business to maintain competitive advantage and survive. In read to improve we fill to cognize how well we be doing ourselves and how we are doing it in comparison to the competition. The ofttimes used contrive (attri yeted to numerous authors including Lord Kelvin and Peter Drucker) You cannot manage what you cannot dance step is an essential maxim in the drive for improvement. Measurement however, in its initial stages, was often a collection and analysis of explanation based metrics. The metrics glide slope is an essential building obstruction of many performance ratement systems however it was only the crop up point. The development of performance measurement grew out of the need to build competitive advantage when supply outstripped demand. This essay will quest a light hearted look at why we need performance measurement systems and follow with some milestones of their development all over time.

The development may appear to be basic approach but it is used to identify what I see as a fundamental difference in approach in the midst of the two major protagonists in this arena, America and Japan. In order to give further grounding to this comparison, some milestone systems are briefly explained before we look at the impact of these systems and then, exchangeable Alice in Wonderland, have a peek into the future to what I see as the likely direction. Organisational Control and Measurement Two oft used quotes set the scene for this section: When you can measure what you are speaking about and express it in numbers, you know something about it. But when you cannot measure it, when you cannot express it in numbers, your intimacy is of an unsatisfactory kind: It may be the beginning of knowledge, but you have scarcely, in your... If you want to get a upright essay, order it on our website: Orderessay

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